CONSTRUCTION NOTICE Dynes Road Fisher Avenue to Morley Boulevard

Please see the construction notice below.

April 2018 – NTR Dynes POW (80 green)

OC Transpo makes spring service adjustments

Ottawa – OC Transpo’s spring service starts Sunday, April 22. Minor route changes will be made to help us get ready for rail and the opening of O-Train Line 1, the Confederation Line, later this year. Other spring service changes include adjusted schedules and seasonal reductions to reflect the lower demand for service as the winter term ends at colleges and universities. The Rack & Roll program also returns with bike racks on more than 600 buses.


Customers should visit and use the travel planner to see if their regular trips are affected.


Service changes:

  • Route 99 – Peak period trips to and from Manotick will be renumbered as Connexion Route 299
  • Route 96 – Peak period trips between Lincoln Fields Station and Merivale / Slack will be renumbered as Local Route 186
  • Route 23 – Minor routing change near Blair Station to improve service for the CSIS and CSE offices on Ogilvie Road
  • Route 11 – More frequent service on weekdays in the early morning and adjusted service on weekends to better match ridership patterns
  • School trips – Adjustments to the number of trips serving Gloucester H.S., Sir Robert Borden H.S., Brookfield H.S., Hillcrest H.S. and É.s. catholique Franco-Cité, based on observed ridership levels. Check for full details.


Seasonal service adjustments

  • Spring seasonal reductions will be made to reflect lower ridership levels on Routes 4, 85, 104, 111, and 129 that serve post-secondary schools. As in previous years, service levels on O-Train Line 2, the Trillium Line, will be reduced after 9 p.m. on Mondays to Saturdays, and between 10 a.m. and 6 p.m. on Sundays, to match reduced seasonal ridership.
  • The Rack & Roll program returns with bike racks available on major routes across the City, including Routes 12, 61, 62, 85, 88, 91, 94, 95, 97, 98, 99, 101, and 106. By April 30, over 600 buses will be equipped with a bike rack. Bicycle parking is also available at most transit stations and customers can bring their bicycles on O-Train Line 2, the Trillium Line, year-round.
  • Construction Detours – Routes 283 and 301 will be detoured around roadwork on the Richmond Bridge in the village of Richmond. Customers traveling on those routes should allow themselves extra travel time. Routes 4, 9, and 12 will continue to be detoured around roadwork on Queen Street.


Summer U-Pass starts May 1 and Winter U-Pass expires

From May through August, eligible full-time students at Algonquin College, Carleton University, University of Ottawa and Saint Paul University benefit from the Summer U-Pass, which can be obtained or renewed on campus. Students who are not full-time during the summer are reminded that their U-Pass will expire on April 30 and to switch to Presto for their summer transit. Some students with lower incomes who are not receiving a U-Pass may be eligible for the EquiPass. EquiPass applications should be submitted early to allow for timely approval.


Reminder: Paper ticket use ends April 30

Old tickets can be used on buses (except at Greenboro Station) until April 30, 2018. Use Presto e-purse or cash instead. It will cost the same or less. On Para Transpo, use ParaPay or cash. At all O-Train stations except for Bayview, use the new ticket machines to buy single-ride tickets for immediate use. Customers can also exchange old tickets towards new fare products at OC Transpo Customer Service Centres until August 31, 2018.


Customers can get a Presto card by visiting an OC Transpo Customer Service Centre or City of Ottawa Client Service Centre, online at or by calling 1-877-378-6123. Customers can also get a Presto card at the ticket machines at Greenboro, Mooney’s Bay, Carleton or Carling stations. Para Transpo customers can purchase monthly passes on the new ParaPay system. Visit or call 613-741-4390 or 613-741-5280 (TTY) for more information.


Real-time schedule information is available 24 hours a day by calling 613-560-1000 or texting 560560 plus the four‑digit bus stop number. For more details, travel planning assistance, and new timetables, customers should call OC Transpo at 613-741-4390 or visit Printed timetables are also available at OC Transpo Customer Service Centres.


For more information:
Media contact


Public inquiries


Using a Presto card in Ottawa just got easier

Ottawa – Mayor Jim Watson, Transit Commission Chair Stephen Blais, Garry Griffin, Shoppers Drug Mart District Manager, and Annalise Czerny, PRESTO’s Executive Vice-President, were at a Shoppers Drug Mart in Barrhaven today to announce that Presto card services will be rolling out to retailers across Ottawa.


Transit customers will be able to purchase monthly passes, load funds, check their balance, and set age-based discounts at 66 Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations in Ottawa. The new retail locations are currently being rolled out in a phased approach, with all stores expected to have Presto services available by the end of May. For an up-to-date listing of locations, visit or


The addition of 66 new outlets will make it easier for transit riders to make Presto transactions. They include 51 Shoppers Drug Mart, 12 Loblaws and three Real Canadian Superstore locations. When customers put funds on their Presto card at one of the retailer locations, the balance will be available immediately.


First-time Community Pass and EquiPass customers must have their discounts set at one of the four OC Transpo Customer Service Centres. Once set, these customers can then load a monthly pass or funds at any of the locations across Ottawa or online.


Transit customers will continue to be able to use the four OC Transpo Customer Service Centres, three ServiceOttawa Client Service Centres, and ticket machines at Carling, Carleton, Mooney’s Bay, and Greenboro stations to purchase their Presto products. Presto cardholders are also able to load funds and check their balance online at


Presto cards purchased at Shoppers, Loblaws and Superstore locations will have a new black design. However, whether cards are black or green, they will still function exactly the same way.


For more information, please visit or


For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through FacebookTwitter and Instagram.




“The added convenience of an additional 66 new retailers in Ottawa will be a real benefit to our transit customers, who will be able to purchase OC Transpo fares when they are out for everyday errands. With store locations all across the city, people will be able to avoid the long lines at the end of each month just to load a pass onto their Presto card.”


Mayor Jim Watson, City of Ottawa


“Making transit more convenient is key to increasing ridership and managing congestion in our communities, and that is why we are expanding access to PRESTO and working with our municipal partners, like the City of Ottawa, to expand public transit for commuters and families across our province.”


Kathryn McGarry, Minister of Transportation


“We’re happy with the rollout of PRESTO to date and we know this service will be a huge time saver for our customers. Today’s announced expansion means more convenience for transit riders in the province.”


Ken Kirkwood, Senior Director, Category Management, Shoppers Drug Mart


We’re so pleased to be offering Ottawa transit riders more convenient options for buying and loading their PRESTO cards through our partnership with Loblaw. This is a significant expansion of the existing PRESTO retail network in Ottawa and we know it will make it easier for Ottawa transit riders to choose and use PRESTO. This also helps us move toward our goal of making transit a more convenient and accessible choice for everyone.”


Phil Verster, President and CEO, Metrolinx


Quick facts

  • Presto card transactions can be made online or at 77 locations across the city, including:
    • 51 Shoppers Drug Marts
    • 12 Loblaws
    • Three Real Canadian Superstores
    • Four OC Transpo Customer Service Centres
    • Three ServiceOttawa Client Service Centres
    • Four ticket machines at Carling, Carleton, Mooney’s Bay, and Greenboro stations
  • Cost to purchase a Presto card is $6
  • Using a Presto card instead of cash saves users .05 cents on every single-fare ride.



OC Transpo



Social media





For more information


Media contact


Public inquiries:

Sewer Cleaning

Sewer cleaning will be taking place from April 9th – 13th. For more information on sewer cleaning and how to prepare for sewer cleaning please see the following link.

The following streets will be impacted by sewer cleaning:










































Albert and Slater Presentation

Please click on the following link for the presentation.


50 Ring-and-Post Bike Racks at Bus Stops

Dates & Times

Tuesday, April 3, 2018, 8:00 am to Monday, April 30, 2018, 5:00 pm

The City of Ottawa has initiated a consultation to determine priority bus stop locations for high quality ring-and-post bike racks.

In fall 2018, the City will install up to 50 ring-and-post bike racks at bus stops across Ottawa to encourage transit ridership and cycling by facilitating multi-modal trips.

These new bike racks for 2018 are in addition to the City’s current bike rack request program.

Tell Us What You Think

Please submit your ring-and-post bike rack requests using the online feedback form(link is external) by April 30, 2018. If you have any comments, please provide them directly to the project manager listed below.

Next Steps

May 2018 to August 2018, the City will evaluate all ring-and-post bike rack requests. The City will select 50 bus stop locations that offer sufficient space so as not to impede transit patrons, restrict accessibility or interfere with operations and maintenance.

September 2018 to October 2018, the City will install 50 ring-and-post bike racks at the chosen bus stops.

For further information contact:

Kathleen Wilker
Transportation Demand Management Project Officer
Transportation Services
110 Laurier Avenue West
Ottawa, ON K1P 1J1
613-580-2424, ext. 42014

Report a Crime : After the call – Speaker Series Event Invitation

Reporting a Crime: After the call

We are all told to ‘make the right call’, but how do police make use of this information to stop crime? Find out first-hand from the people taking the calls, and the Crime Analysts sifting through the information you provide! Don’t miss out on this behind-the-scenes look at your role in solving crime.


Monday, April 23 2018 from 8:30 to 11 am
Coffee and information tables at 8:30 am, program starts at 9:00 am


City Hall, 110 Laurier Avenue West
Andrew Haydon Hall (Council Chambers)



Dawn Neilly, Community Police Officer, Ottawa Police Service

Nicole Bordeleau, Manager of Ottawa Police Call Centre

Jackalyn Getz, Crime Stoppers

Melinda Otterspoor, Crime Intelligence Analyst


Welcoming Words

Councillor Shad Qadri, Chair, Crime Prevention Ottawa


Anthony Di Monte, GM, Emergency & Protective Services and Crime Prevention Ottawa Board Member (TBC)


Panellists’ remarks will be in English only. Questions will be encouraged in both official languages.


R.S.V.P. to Crime Prevention Ottawa at or 613-580-2424 ext. 25393.


Paint it Up!

Funding is available for outdoor mural art projects that support graffiti prevention, youth empowerment, community safety and the beautification of Ottawa neighbourhoods.

For more information about funding, please visit, for the program guidelines and application form.
****NEW*** please note the application process has changed and there is a new requirement for a pre-approved mural location.
Projects must contribute to a clean, safe and beautiful city by engaging neighbourhoods and youth in a constructive learning process to create murals to prevent or deter graffiti.

Applications must be postmarked, e-mailed, or received by 4 p.m. Tuesday, April 3rd, 2018.

Ben Franklin Splash Pad Open House

Ben Franklin Splash Pad Open House

2018 Winter Open House Presentations

Ottawa Police Presentation

Ward 9 Development Applications

Tax Information


2018 – MySO Account Quick Reference Sheet

2018 – MySO Account Revenue Water Sewer Quick Reference Sheet

2018 – MySO Account Revenue Property Tax Quick Reference Sheet

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