Bus Route Adjustments Ward 9

As discussed at the Finance and Economic Development Committee meeting of September 10, staff committed to reviewing bus route changes that had been implemented in anticipation of a fall launch of the Confederation Line. Staff undertook this review to identify any adjustments that could be implemented rapidly to improve connectivity and reduce walking distances for customers. The goal of the review was to identify bus route adjustments that provide maximum benefit to customers and could be implemented immediately.


Bus route adjustments for Ward 9 are as follows:


  • Route 80

–        A new southbound trip will be added from Tunney’s Pasture Station to Antares at approximately 6:51 p.m. This will extend 15-minute service until after 7:00 p.m., ensuring that there is frequent service for customers connecting from downtown at the end of the afternoon peak period.

  • Route 89

–        An early morning trip on Route 105 has already been extended to start at Tunney’s Pasture, coordinated with the arrival of an early trip on Route 89.

–        Two new southbound trips will be added from Tunney’s Pasture Station at approximately 6:00 and 6:30 p.m. This will extend 15-minute service until approximately 6:45 p.m., ensuring that there is frequent service for customers connecting from downtown at the end of the afternoon peak period.


These changes will be implemented on Monday, October 15th.  


For more information please visit www.octranspo.com or call the OC Transpo Customer Service Centre at 613-741-4390.


Ward 9 Update

The City of Ottawa remains in Enhanced Operations with the Emergency Operations Centre mobilized.


Response and recovery operations continue in Arlington Woods and Craig Henry.


Over the long weekend, with significant coordination efforts from City staff, Samaritan’s Purse and the Ottawa Volunteer Search And Rescue team, providing guidance and supervision of volunteers, clean up of forestry and structural debris continued. Site support was provided by many City Departments within their expertise: transit operations, volunteer management, waste removal, forestry services, and supervision / management. City departments received assistance from; Ontario’s Emergency Medical Assistance Team, St. Johns Ambulance, Red Cross, and the Salvation Army.


The Red Cross is in the process of reaching out to registered individuals who are in need. We are encouraging anyone impacted by the tornadoes to register with the Red Cross if they haven’t done so already. Individuals can register by calling 1-800-863-6582.The Red Cross has set up at the Woodvale Pentecostal Church, to receive applications; Monday, Wednesdays and Fridays.


Local agencies such as FAMSAC; 613-820-5428 and The Nepean, Rideau and Osgoode Community Resource Centre (NROCRC); 613-596-5626 are available if you need assistance.



Ward 9 Update

The recovery efforts in Ward 9 continue. The command centre at Woodvale Pentecostal Church remains in operation.


Yesterday, several community representatives met with the Mayor, Mr. Allen, President from the United Way and myself. There is a coordinated community effort to assist in the longer-term community restoration. Issues related to housing and mental wellness have been identified as priorities.


Residents who need help removing debris on their property following the tornadoes should first contact their private insurance company.


Some properties built before 1980 may contain asbestos. Please contact your insurance provider for direction. Information on asbestos is available at ottawapublichealth.ca/tornado.


If residents require assistance beyond what their insurance is able to provide, they may be eligible to recoup costs through the Disaster Recovery Assistance for Ontarians program.


The Province of Ontario has also provided $1.7 million in funding to the City of Ottawa. These funds support the clean-up efforts on roadways, sidewalks and in parks in the affected neighbourhoods. Funds also support the skilled volunteers available to work on private property through the Non-Governmental Organization Alliance. Residents who have tree and brush removal needs that are not covered by their private insurance or Disaster Recovery Assistance for Ontarians may receive assistance through the Non-Governmental Organization Alliance. The Non-Governmental Organization Alliance volunteers are insured and have the ability to work on private properties.  To request assistance, residents can call 1-844-547-2663. Residents should register as soon as possible for assistance. The availability of the Non-Governmental Organization Alliance is limited and provided on a first come-first served basis.


Please contact the Ottawa Food Bank at 613-745-7001 or FAMSAC at 613-820-5428  for any food needs following the storm.


The Red Cross is in the process of reaching out to registered individuals who are in need. We are encouraging anyone impacted by the tornadoes to register with the Red Cross if they haven’t done so already. Individuals can register by calling 1-800-863-6582. More information on this assistance and the recovery support can be found in their news release.


Ward 9 Update

Today’s planned water shut off in the Craig Henry area has been cancelled. Watermain work has been postponed until late October.


Any storm related questions you have for City agencies can be answered by staff at the Sportsplex , Hall F again today. A number of different agency representatives will be able to answer your questions and help with any issues.


A food waste bin is available at Basin Court to drop off any food waste.


The City of Ottawa will host information sessions for residents affected by Friday’s tornado and windstorm.


In attendance will be representatives from the following services:

  • Hydro Ottawa
  • City of Ottawa
    • Forestry Services
    • Waste Management
    • Revenue Services
    • Building Code Services
    • Ottawa Public Health
  • Ministry of Municipal Affairs and Housing
  • Emergency Medical Assistance Team
  • Red Cross
  • Insurance Bureau of Canada
  • Electrical Safety Authority
  • Service Canada


The Information Session in Ward 9 will be held on Saturday, September 29th from 11:00 am to 1:00 pm at the Woodvale Pentecostal Church, Main Auditorium, Entrance 1, 205 Greenbank Road.  Lunch will be provided.


If residents cannot attend any of the information sessions, they can visit ottawa.ca for more information.


Information about the Disaster Recovery Assistance for Ontarians Program is available at Ontario.ca/disasterassistance.


For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram


City Council approved relief to residents rebuilding after the recent tornado. Financial relief from fees, including demolition and building permits, is available for applications submitted due to storm damage. This relief is in addition to the property tax cancellation, reduction or refunds for which residents may be eligible.

Ward 9 Update

Good afternoon everyone,


I would like to provide some important information on garbage/debris pickup and property tax deferrals.


All garbage and debris can be left at the curb for pickup, if you are unable to bundle city crews will still be able to pick up your items.  



Please find below information about property tax deferrals for damaged structures due to the storm. This information will also be posted on ottawa.ca:


Property taxes for damaged structures

The City of Ottawa may cancel, reduce or refund part of the property taxes levied on properties where the structure has been razed or damaged by Friday’s tornados and windstorm.


Residents must submit an application form by February 28, 2019:

  • By mail:

City of Ottawa Revenue Services c/o Tax Adjustments Section

100 Constellation Drive, 4th Floor East

Ottawa, ON K2G 6J8


Residents will have to provide details about the damage and repairs, including pictures and insurance reports.


For more information, please contact Revenue Services at 613-580-2444.



Ward 9 Update

I would like to provide you with an update for Ward 9.


Samaritan’s Purse is offering free help for tree or debris removal and roof tarping. You can call 1-844-547-2663 or stop by the Arlington Woods church this morning for details.


The Province has officially announced the Disaster Recovery Assistance for areas in our Ward. You can find out more information at http://www.mah.gov.on.ca/Page19878.aspx


There will be hot meals served tonight from 5:00 pm to 7:00 pm at the Woodvale Church located at 205 Greenbank Road and at the Manordale Community Building located at 68 Knoxdale Road.


Residents can visit http://www.ottawapublichealth.ca for food safety information during an outage.


Hydro Ottawa has approximately 1000 customers without power and are still working on restoring power to all the Ward. I will keep you updated as information becomes available.


The Insurance Bureau of Canada will be set up in the Nepean Sportsplex today to assist residents with getting their insurance claims started.


Starting on September 24, 2018 until further notice routes 82 and 282 are detoured and will not service Bellman, Banner and McClellan due to Hydro work. Bus stops on these roads will not be in use. Please catch routes 82 and 282 on Greenbank Rd.

Hot Meals Tonight in Ward 9

There will be hot meals served tonight in Manordale and Tanglewood. Details are as follows:

Tanglewood Community Building

30 Woodfield Drive

5:00 pm to 7:00 pm


Manordale Community Building

68 Knoxdale Road

5:00 pm to 7: 00 pm


Please share with your community members.


Dispose of Spoiled Food Items at City Locations

Residents in areas affected by the tornado and windstorm can dispose of food items spoiled during the power outage at the following City locations until the end of Tuesday, September 25:

  • 950 Clyde Avenue
  • Basin Court
  • Conroy Works Yard – 3100 Conroy Road
  • Hunt Club Community Centre – 3320 Paul Anka Drive
  • Johnny Leroux Arena – 10 Warner Colpitts Lane
  • Kanata Recreation Centre – 100 Charlie Rogers Place
  • Manotick Arena – 5572 Doctor Leach
  • Minto Sports Complex – 3500 Cambrian Road
  • Nepean Sportsplex – 1701 Woodroffe Avenue
  • North Gower Town Hall – 2155 Roger Stevens Drive
  • Pinecrest Recreation Centre – 2250 Tourquay Avenue
  • Richcraft Arena – 4101 Innovation Drive
  • Richmond Arena – 6095 Perth Street
  • Tom Brown Arena – 141 Bayview Avenue
  • Walter Baker Sports Centre – 100 Malvern Drive

Please do not put other waste in the bins. Due to the risk of contamination, materials brought to these bins will be sent to landfills.

Regular curbside collection continues this week as scheduled. If your green bin is full, you can place your organics in cardboard boxes or leaf and yard waste bags.

If your garbage, organics and recyclables are not collected by the regular time, please leave them out. The City will complete pickups as soon as possible, however there may be delays due to high demand following the storm and power outages.

Volunteers picking up roadside debris can leave it on the side of the road and City crews will pick it up.

Please do not move storm-related debris from your property to the curb. Contact your insurance company to arrange for proper disposal. The City is in the process of removing storm debris from roadsides and ditches on a priority basis.

Ward 9 Update

I would like to provide you with an update for Ward 9.


Power is coming back on stream in the Ward including in Pineglen, Country Place and parts of Craig Henry.


Hydro is hopeful but cannot guarantee that power will be restored to the whole Ward by end of day.


Residents can visit http://www.ottawapublichealth.ca for food safety information during an outage.


Minto Recreation Centre is available to charge devices, shower and for shelter. Walter Baker is also available to charge devices and for shelter.


Please contact our office if you have any questions or concerns at ward9@ottawa.ca or 613-580-2479

Ward 9 Specific Activity Breakdown

WARD 9 Q1 & Q2, 2018
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Q1 to Q2, 2018 Ward 9 compared to Total City
Animals 510 731 634 782 637 603 548 531 541 460 512 466 335 5.0%
Care of Streets 48 64 105 75 69 72 95 78 88 75 87 88 35 3.1%
Graffiti 11 30 38 24 30 14 6 3 5 6 2 0.3%
Noise 467 406 397 541 507 432 435 367 339 330 275 317 185 3.5%
Parking 715 850 1103 941 895 953 998 1184 1068 999 1128 1339 672 3.6%
Parks 47 72 72 68 50 63 78 30 68 18 58 67 10 1.9%
Property Standards 273 299 334 279 261 250 357 486 377 407 357 408 219 3.6%
Signs 130 222 211 97 111 135 100 90 152 148 205 91 39 6.4%
Zoning Enforcement 49 59 67 90 85 82 78 113 150 155 171 90 47 5.2%
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