Fall Open House

Fall Open House 

ReCollect Collection Calendar app

We are pleased to be launching the ReCollect Collection Calendar app, in collaboration with the Service Innovation and Performance Department. The online ReCollect calendar has been in use since September 2012 and provides residents with a reminder of their collection day and the type of material scheduled for collection.


The new mobile app is now available free of charge through Apple and Android stores. By downloading the collection calendar app, residents will be able to receive notifications about their collection and quickly reference their collection calendar on their Apple and Android devices. ReCollect apps are used by over 100 municipalities across North America. Each of these mobile apps is unique to the municipality (name, artwork, content, etc.), and has been very well received by residents. In addition to weekly calendar reminders, customized waste diversion messages can also be incorporated into the app. The mobile app will be promoted via City’s social media (Twitter and Facebook).


In addition to the ReCollect app residents can access the ReCollect calendar on Ottawa.ca. They can download and print the collection calendar, upload it to personal calendars or sign up for email, telephone or Twitter notifications. Since September 2012, the online ReCollect calendar has reached 68,000 active users.

Resurfacing Craig Henry Drive


The resurfacing work along Craig Henry is part of the City’s additional $3.0M investment in Road Resurfacing projects.  This additional investment targets specific areas of great need and not full road resurfacing.  This is in response to the Motion carried by Council on May 24, 2017.


The specifics about the resurfacing work along Craig Henry are:

Limits: From Greenbank Road to Aldridge Way

Scope: Full resurfacing of the paved surfaces within those limits, with the exception of the paved median areas at intersections, and no work within the Greenbank intersection.


At the moment, pavement grinding is underway.  This will be followed by ironwork adjustments (currently scheduled for Friday Oct. 20), paving operations, and line painting.

The work is expected to be completed next week, subject to weather conditions.


If you have any questions or concerns, please see the contacts for the project below:


City’s Project Manager

Alex Siciliano, P.Eng.

Project Manager

McIntosh Perry Consulting Engineers Ltd. Email: a.siciliano@mcintoshperry.com

Tel: 613-836-2184 ext. 2245


Contractor’s Representative

Yves Bisson

Project Manager – Contractor

R.W. Tomlinson

Email: ybisson@tomlinsongroup.com

Tel : 613-822-1867


Hydro Ottawa Offers Financial Assistance Programs for Low-Income Customers

With cold weather on the way, I thought it timely to share with you some information on the financial assistance programs that Hydro Ottawa offers to help low-income customers. These programs provide relief to constituents who are having difficulty paying their electricity bills.

While this information is available on our website in both English and French, I wanted to offer printed copies of our brochure in the event you have residents dropping in to your constituency office. If you would like to receive hard copies of our bilingual brochure, please don’t hesitate to reply back to this email and I will coordinate with my team to get copies to your constituency office.

One particular program I want to highlight is the Ontario Electricity Support Program, which provides ongoing and long-term financial support to low-income customers. Some customers may be eligible to receive a credit of up to $900 a year towards their electricity bill. Constituents need only fill out an application, available at OntarioElectricitySupport.ca.


2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Q1to Q3, 2017
Animals 510 731 634 782 637 603 548 531 541 460 512 350
Care of Streets 48 64 105 75 69 72 95 78 88 75 87 68
Graffiti 11 30 38 24 30 14 6 3 5 1
Noise 467 406 397 541 507 432 435 367 339 330 275 246
Parking 715 850 1103 941 895 953 998 1184 1068 999 1128 992
Parks 47 72 72 68 50 63 78 30 68 18 58 65
Property Standards 273 299 334 279 261 250 357 486 377 407 357 328
Signs 130 222 211 97 111 135 100 90 152 148 205 66
Zoning Enforcement 49 59 67 90 85 82 78 113 150 155 171 67

Committee Update

Rebates for secondary sump pumps could begin in 2018


Ottawa Residents could receive rebates to install secondary sump pumps in their homes, according to a report received today by the City’s Environment and Climate Protection Committee.


The two-year pilot program would give up to 100 residents a $400 rebate when installing a secondary sump pump with back-up battery power. Applicants would be selected on a first-come, first-served basis.


The federal government would provide nearly half of the funding for the pilot, through the National Disaster Mitigation Program, which aims to address the rising risks and costs of flooding. A secondary sump pump with back-up battery power reduces the risk of basement flooding during a power outage.


Staff provided an update to the Committee about the City’s waste management planning and diversion activities. The presentation included timelines related to the new provincial approach to waste management.


Items approved at today’s Environment and Climate Protection Committee will go to City Council on Wednesday, October 25.


For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

Nepean Trail

Please click here for information on the Nepean Trail!

Artisan Crafters Market and Bake Sale

Construction and Infrastructure projects in the City

City Construction projects

Thanksgiving Day activities and schedule changes

Ottawa – The City of Ottawa reminds residents of the following schedule changes for the Thanksgiving Day holiday on Monday, October 9.


Client services:


  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed. Business will resume as usual on Tuesday, October 10.


  • The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons with a hearing-related disability, call TTY: 613-580-2401.


Green bin, recycling and garbage collection:

  • There will be no curbside green bin, recycling or garbage collection on Thanksgiving Day. Monday’s pick-up will take place on Tuesday, October 10. In addition, the collection of green bin, recycling materials and garbage will be delayed by one day for the remainder of the week. For curbside collection enquiries, refer to the collection calendar tool.


  • There will be no multi-residential, bulky items, green bin, recycling and leaf and yard waste collection on Thanksgiving Day. Monday’s pickup will take place on Tuesday, October 10. Multi-residential, bulky items, green bin, recycling and leaf and yard waste collection will also be delayed by one day for the remainder of the week. However, multi-residential garbage container collection is not delayed and collection will take place on its regularly scheduled day during the week of October 9.


  • The Trail Waste Facility will be closed.



  • All City of Ottawa parking regulations and restrictions will apply during this time.


Transit service:

  • OC Transpo will operate a Sunday schedule and the DayPass will be valid as a Family DayPass. A family or group may travel all day with a DayPass which can be purchased for $10.25 from the bus operator upon boarding. A family/group can include up to six people with a maximum of two individuals aged 13 or older. Call 613-560-1000 or text 560560 plus your four-digit bus stop number for real-time schedule information. For more information, holiday schedules and travel planning, phone 613-741-4390 or visit octranspo.com.



  • Transit Information Centre (613-741-4390) will be open from 9 a.m. to 5 p.m.


  • OC Transpo Customer Relations Office (613-842-3600) will be closed.


  • Para Transpo will operate a holiday service on October 9. Regular scheduled trips are automatically cancelled. Customers may book trips for Thanksgiving Day on or after Monday, October 2 by calling 613-244-7272.


  • Para Transpo operations:

o   Customer service (613-842-3681) – closed

o   Administration (613-244-1289) – closed

o   Taxi coupons (613-842-3670) – closed

o   Reservations line (613-244-7272) – open 7 a.m. to 5 p.m.

o   Trip cancellation and general inquiries (613-244-4636) – open 6 a.m. to 12:30 a.m.


Recreation services:


  • Most registered programs at swimming pools, community centres and arenas are cancelled; however, participants should check with their facility to confirm, as some exceptions will apply.


Ottawa Public Health:


o   SITE office at 179 Clarence Street will be closed Monday, October 9, however, the site mobile van will be operating on a regular schedule from 5 to 11:30 p.m.




Cultural Services:


  • City of Ottawa Archives, arts centres, galleries, theatres and museums will be closed; however, clients should check ottawa.ca or their facility to confirm, as some exceptions may apply.


Archives Services:

  • The City of Ottawa Archives Reference Services and Gallery 112 will be closed. Regular hours will resume on Tuesday, October 10.


Municipal child care services:


Ottawa Public Library:

  • All branches and services of the Ottawa Public Library will be closed. Regular hours will resume on Tuesday, October 10.


– 30 –


For more information:
Media contact


Public inquiries


← Older posts Newer posts →