Hydro Ottawa Offers Financial Assistance Programs for Low-Income Customers

With cold weather on the way, I thought it timely to share with you some information on the financial assistance programs that Hydro Ottawa offers to help low-income customers. These programs provide relief to constituents who are having difficulty paying their electricity bills.

While this information is available on our website in both English and French, I wanted to offer printed copies of our brochure in the event you have residents dropping in to your constituency office. If you would like to receive hard copies of our bilingual brochure, please don’t hesitate to reply back to this email and I will coordinate with my team to get copies to your constituency office.

One particular program I want to highlight is the Ontario Electricity Support Program, which provides ongoing and long-term financial support to low-income customers. Some customers may be eligible to receive a credit of up to $900 a year towards their electricity bill. Constituents need only fill out an application, available at OntarioElectricitySupport.ca.

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The City’s Election-Related Resources Policy (ERRP) prohibits Members of Council who are seeking re-election in a municipal election from using their office budgets and staff for newsletters and general communications from August 23, 2018 up to and including October 22, 2018 (known as the ‘blackout period’). As a sitting Member of Council, I must adhere to the City’s ERRP, meaning that this website will not be updated during the blackout period. My office remains open to deal with day-to-day constituency matters.